CHALLENGE
AFDPO implements Air Force publications and forms management guidance and serves as the headquarters publications and forms manager. Since the inception of the Air Force, publications and forms have been developed, distributed and used by Air Force personnel for policy and guidance. The life cycle processes of authoring, coordination, approval, storage, access, dissemination, and maintenance of these publications and forms had remained largely manuals despite ever increasing advances in information technology until the early 1990s.
With continued improvements in document management and customer service as key mandates, a proprietary software system was being retired by the USAF, creating an immediate imperative: To prevent work stoppage to missions critical to national security, the AF needed a way to convert the 4,700 forms (12,500 pages) to Adobe PDF – all within 18 months.
